I want to let you know how happy I was with your service. Your full-page ad in the PABA directory initially got my attention, because it was well-written and informative. I called to get a free estimate.
After speaking with Crystal and Don, I thought I found the company that I wanted to work with for my tree removal. The estimate was very reasonable, and I showed it to several of my neighbors. They thought it was reasonable, too. One neighbor immediately contacted you. Another neighbor said he was also going to call you, and that he would be passing it on to yet another neighbor.
Wilbur, you have a great team of people working for you, and they all make a positive impression. The guys who actually came out, removed the tree and grinded the stump were amazing. They are very fast and efﬁcient at what they do, and we know who they are by their really cool Mr. Tree shirts. Everyone that I came in contact with at Mr. Tree was very helpful, polite and professional.
Please let your employees know that it all counts, and that your customers appreciate it. People tell their neighbors, because everyone is looking for a professional company that they can trust when they need something like this done.
My neighbor thanked me yesterday for ﬁnding Mr. Tree, and passing the info on to her, because it’s been so great working with your employees. I thought you’d like to know.